Appointments

To request an urgent appointment (same day) or a routine appointment in the next 7 to 14 days:

• use Patchs via the 'Contact Your GP Online' section on our home page for routine appointments and administration matters such as sick notes and medication requests. 
• Patchs is available Monday to Friday from 8am to 6.30pm. 
• Patchs may close early when we are at capacity.  
• ring us and speak with our receptionist, Monday to Friday 8am to 6.30pm. We will be able to send you a link or help you to complete patchs.
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm.
• use your NHS account (through the NHS website or NHS App)

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

March 91 patients did not attend their appointments.

February 94 pateints did not attend their appointments.

January 91 patients did not attend their appointments. 

91 patients is equal to 23 hours of doctors/nurses time wasted. 

Demand for appointments is at an all-time high. Please help us by not letting valuable appointments go to waste. Wasted appointments increase waiting times, frustrate both patients and staff and are a waste of resources.

IF YOU CAN’T MAKE AN APPOINTMENT/NO LONGER NEED THE APPOINTMENT:

Please get in touch with the Practice as soon as possible, if you no longer need your appointment. Cancelled appointments can be offered to somebody else who may need it urgently.

You can cancel an appointment by calling the Practice on 0113 2570711 

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• using the GP online system – SystmOnline
• phone us on 0113 2570711, Monday to Friday from 8am
• reply CANCEL to your appointment reminder text message

If you arrive late for your appointment we will be unable to see you.  Please rebook a further appointment.  

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• if you need an interpreter
• if you have any other access or communication needs

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10am.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule home visits.

If you live out of our catchment area, please ring 111 to arrange a home visit. 

Working closely with the local West Leeds Primary Care Network, a member of their team may also visit you at the request of our doctors.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Extended access

Our patients can now book GP appointments on Saturdays when you will be seen at The Gables Surgery between 9am and 5pm.  Please ask our reception staff to find out more.

Hospital appointment transport - click here for information