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Coronavirus Update 17/3/2020 - Non essential appointments are being cancelled or changed to telephone or video appointments.  No face to face appointments are available unless they have been authorised by a doctor or nurse.   


If you have a high temperature or a new continuous cough you should stay at home for 14 days. DO NOT GO  to a GP surgery, pharmacy or hospital. You do not need to contact NHS 111 to tell them you're staying at home. Read the advice about staying at home and Home Isolation Advice


Use the 111 coronavirus service if you feel you cannot cope with your symptoms at home, your condition gets worse, your symptoms do not get better after 7 days. For more general information see https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Non-emergency hospital visits

If you're going to hospital for non-emergency tests or treatment, you'll normally be expected to make your own way there.

Try to get a friend or relative to take you to hospital and collect you after you've been discharged. Hospital parking may be expensive or limited, and you may not be able to leave your car there overnight.

Non-emergency patient transport services

Some people are eligible for non-emergency patient transport services (PTS). These services provide free transport to and from hospital for people who have a medical need for it.

Your GP or the healthcare professional who referred you to hospital can discuss with you whether you have a medical need for transport.

Patient transport services may not be available in all areas.

Refunds of hospital transport costs

You may be able to claim a refund for the cost of transport to hospital or other NHS premises through the Healthcare Travel Costs Scheme (HTCS) if you:

    • are not eligible for PTS

    • cannot meet the cost of travelling to hospital

    • cannot get a friend or relative to take you

There are conditions you must meet to be eligible for a refund under this scheme. For more information, see www.nhs.uk/NHSEngland/Healthcosts/Pages/Travelcosts.aspx

 
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